FAQ

1.

When is the best time to start planning for a household move?

• It’s advisable to start planning your move at least 8-12 weeks in advance, especially if you’re moving during peak seasons or long distances. Early planning allows you to secure moving services, declutter, and organize your belongings efficiently.

2.

How do I choose a reputable moving company?

• Research multiple moving companies and read Google reviews from past customers.
• Check if the company is licensed and insured.  The Movesmith is registered with the Department of Transportation (2878415) and Pennsylvania Utility Commision (A-8918717).  Our Certificate of Insurance is available upon request.
• Get several estimates and compare their services and pricing.  Be sure to pay special attention to minimums, valuation options and extra charges.
• Ask for recommendations from friends, family, or real estate agents.

3.

What should I do to prepare for the move?

• Declutter and donate or sell items you no longer need.
• Create an inventory of your belongings and label boxes for easy unpacking.
• Notify relevant parties of your change of address, including utility companies, banks, and subscription services.
• Pack essential items separately for easy access during the move.
• Pack all items from drawers. DRAWERS MUST BE EMPTY FOR THE MOVE!

4.

How much will my move cost?

• The cost of a household move depends on factors such as the distance, the size of your home, the number of belongings, and additional services required (such as packing and unpacking). Be sure to call out any logistical challenges such as bulky, fragile or particularly heavy items, tight doorways or stairwells,  long hallways, elevators, parking proximity, steep driveways, etc. ahead of time.

5.

What additional services does The Movesmith provide?

• The Movsemith offers packing services for an additional fee (time and materials). We can pack your belongings securely using professional packing materials to ensure safe transportation.  We also offer unpacking services and junk removal of unwanted items.  The Movesmith offers overnight, short term or long term storage.  Lastly we can arrange third party services such as baby grand piano, safe, and pool table moving; as well as appliance and/or exercise equipment connection and assembly services.

6.

How can I protect my belongings during the move?

• Use sturdy moving boxes and packing materials to protect fragile items.
• Label boxes clearly and indicate if they contain fragile items.
• Move all items of extraordinary value on your person. Items include but are not limited to all currency, checks, bonds, jewelry, passports, deeds, collections, prescription medications, handbags, fur, firearms, keys, cell phones, laptops, photo albums, files, family heirlooms and other keepsakes.
• Consider purchasing moving insurance/valuation for added protection against damages or losses.  You should also contact your insurance provider to see what coverage is available for goods in transit.

7.

What items are prohibited to be moved by The Movesmith?

• Any unboxed personal items (e.g. table lamps, wall hangings); boxes/bins lacking a top, overflowing, or that have not been properly packed or sealed; furniture with items in the drawers; propane tanks, fuel or items containing fuel, all liquids including paint, cleaning products, alcohol, etc., aerosols, ammunition, perishable food, plants, people, pets, any item found soiled or infested.

8.

How can I ensure a smooth moving day?

• Confirm the details with The Movesmith a few days before the move.
• Pack a moving day essential kit with snacks, water, important documents, basic toiletries and a cell phone charger.
• Stay organized and communicate any special instructions or concerns to the movers.

9.

What should I do upon arrival at my new home?

• Inspect your belongings for any damages during transit.
• Direct movers to place boxes and furniture in the appropriate rooms.
• Begin unpacking essentials and gradually unpack the rest of your belongings.

10.

Should I tip my movers?

• The tipping of movers is never expected, but always appreciated given the physical nature of the job. The average tip is $5-10 per mover per hour.  If you plan to tip please have cash on hand!

11.

What if I need temporary storage during the move?

• The Movesmith offers storage solutions for your overnight, short-term or long-term needs. Discuss your storage requirements with us to find a suitable option.