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Know Your Rights

We are committed to the legal and responsible handling of your household goods.  Please be advised of the following government mandated consumer information and allow us answer any additional questions you may have.

​The Federal Motor Carrier Safety Administration (FMCSA) is an agency in the United States Department of Transportation (USDOT) that regulates interstate moves in the United States.  The FMSCA requires all household goods movers to provide the following information before you move:

• A written estimate​​ Our written estimates, which defines your requested service and corresponding fixed pricing, will be provided by email.
• The “Ready to Move Brochure” FMCSA Ready to Move
Download File
• Written notice about access to the movers tariff​​​​ Our tariff, which defines our pricing, is available to view in our principle office.
• The process for handling claims ​​
• “Your Rights and Responsibilities When You Move”
FMCSA Rights & Responsibilities
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Additional FMSCA consumer information can be located at


The Pennsylvania Utility Commission (PUC) oversees public utility and service operations in the commonwealth that include intrastate moves.

• PA Information for Shippers Information for Shippers
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• HHG BOL Terms and Conditions
HHG BOL Terms and Conditions
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For additional PUC consumer information  refer to the PUC website.

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